Delivery & Lead Times
We work with trusted freight and logistics partners to deliver premium sauna products safely and efficiently across the United States. This page explains what to expect once you place an order.
What to Expect
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Order placed
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Product availability and lead time confirmed
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Delivery appointment scheduled
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Sauna delivered
Our team remains available throughout the process.
Free US Shipping
We offer free standard freight shipping on sauna orders delivered within the continental United States.
There are no additional shipping charges at checkout for standard curbside delivery.
Free shipping applies to most residential and commercial addresses that are accessible by standard freight carriers.
What Free Shipping Includes
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Freight delivery to the end of your driveway or accessible location
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Delivery appointment scheduled in advance
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Delivery during standard business hours
Important Notes
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Free shipping applies to standard freight delivery only
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White-glove or upgraded delivery services may be available at an additional cost
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Remote locations or difficult access may require additional coordination
If you have questions about delivery to your address, contact us before ordering and we’ll be happy to confirm.
Where We Deliver
We deliver to most locations within the continental United States.
Delivery to remote or difficult access locations may require additional coordination. If you are unsure about delivery to your address, please contact us before ordering.
Typical Lead Times
Lead times vary by brand, model, and availability.
In general:
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Some models ship within a few weeks
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Others are built to order and require additional production time
Estimated lead times are shown on product pages and confirmed after your order is placed.
How Delivery Works
Most saunas are delivered via freight carrier.
Standard Freight Delivery
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Curbside delivery at the end of your driveway or accessible location
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Delivery appointment scheduled in advance
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Delivery during standard business hours
White-Glove Delivery (if available)
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Scheduled delivery with placement assistance
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Packaging removal
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Availability varies by product and location
Delivery options are shown during checkout or confirmed by our team.
After You Order
Once your order is placed:
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We confirm availability and lead time
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You receive order and delivery updates
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The freight carrier contacts you to schedule delivery
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Your sauna arrives ready for installation
Important Delivery Notes
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Someone must be present to receive the delivery
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Access must accommodate large pallets or crates
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Additional fees may apply for special delivery requirements
If you anticipate access challenges, please let us know in advance.
Questions About Delivery?
If you have questions about timing, access, or delivery options, please contact us on Live Chat, Email or by phone before purchasing. We are happy to walk through the details so there are no surprises.